Processing Time To reduce waste most items are assembled or printed to order. Please allow 15-20 business days for you order to be processed. We appreciate your business and patience.
Refund Policy Thank you for shopping with us! If you are not satisfied with your purchase, we are here to help. If your order arrives damaged or if it breaks within the first 3 months of purchase, you are eligible for a replacement. If material is not available, you will be offered a store credit. * If your item breaks due to user error or mishandling you will not be eligible for a replacement. If your claim is approved, we will provide a store credit or send out a replacement within 15-20 business days. ALL SALES ARE FINAL If you have any questions about how to file a claim, please reach out to us at kiwiiskreations@gmail.com
Replacement Switches I know you love your items as much as I do and sometimes the switches can't hold up to all the love we give them. So, replacement switches are available. Fidget clickers come with either tactile or linear switches and can be interchanged without issue. To Replace Switch: *Remove the top of the fidget clicker you may have to give a firm pull. *Remove switch from the base ( if it didn't come out when removing the top). You may have to wiggle it. * Replace new switch into the base and press firmly to seat fully. Once seated take the top and line up the t with the switch. These are a snug fit so you may need to press firmly down. Once in place you may have to wiggle the top if stuck in base from installing (mainly on cakes). *Resume loving your items.